Returns & Exchanges

Due to the perishable nature of our artisanal dough and baked goods, we cannot accept physical returns; however, we are committed to ensuring your satisfaction with every bite. If your order arrives damaged or incorrect, please reach out within 24 hours of delivery for a full refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the product and the packaging, highlighting any damage or discrepancies from your original order.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and the photos attached to initiate your claim.

• 3.
  Review Process

  Our quality assurance team will review your request within 48 hours to confirm the issue and authorize a credit or reshipment.

• 4.
  Resolution

  Once approved, we will either process a refund to your original payment method or ship out a fresh replacement at no extra cost.